I can’t log in to my account — what should I do?

If you can’t access your OFP Dashboard or trading platform, follow these quick steps to get back in.

Step-by-Step Fix

1. Check your credentials

   • Make sure you’re using the correct email and password for your OFP Dashboard.

   • For trading platforms, use the login details from your credentials email (not your website password).

2. Reset your password

   • On the Dashboard login page, click “Forgot Password” and follow the instructions.

   • Check your spam/junk folder for the reset email.

3. Check your internet connection

   • Try a different browser or device.

   • If using a VPN, temporarily disable it — it may block login attempts.

4. Verify your account status

   • If your account was inactive for 28+ days, it may have been closed (per Terms of Service).

   • Contact support if you believe this happened by mistake.

5. Trading platform login issues

   • Double-check your server name (it must match exactly).

   • Copy/paste your account number and password to avoid typos.

   • If you see “Invalid Account,” request a password reset from your Dashboard → Accounts section.

Still can’t log in?

Email support@ofpfunding.com with:

• Your registered email address

• Account number or order ID

• Screenshot of any error message

Our team will verify your identity and restore access as soon as possible.

💡 Tip: Once you regain access, enable 2FA on your email account to keep your OFP credentials secure.